/* =========================
   BASE LAYOUT
========================= */

.helpdesk-container {
  max-width: 1100px;
  margin: 60px auto;
  padding: 20px;
}

.helpdesk-container h2 {
  margin-bottom: 25px;
  text-align: center;
  color: #1d2b4f;
}


/* =========================
   CARD GENERICA
========================= */

.card {
  background: #ffffff;
  border-radius: 14px;
  padding: 25px;
  box-shadow: 0 10px 30px rgba(0,0,0,0.05);
}


/* =========================
   FORM
========================= */

.helpdesk-form {
  display: flex;
  flex-direction: column;
  max-width: 600px;
  margin: 0 auto;
}

.helpdesk-form label {
  margin-bottom: 6px;
  font-weight: 600;
  color: #1d2b4f;
}

.helpdesk-form input,
.helpdesk-form textarea {
  width: 100%;
  padding: 14px;
  margin-bottom: 15px;
  border: 1px solid #e0e4ec;
  border-radius: 8px;
  font-size: 14px;
  background: #f9fbff;
}

.helpdesk-form textarea {
  height: 140px;
  resize: vertical;
}

.helpdesk-form button {
  background: #1d2b4f;
  color: #fff;
  border: none;
  padding: 14px;
  border-radius: 8px;
  cursor: pointer;
  font-size: 15px;
}

.helpdesk-form button:hover {
  opacity: 0.9;
}


/* =========================
   THREAD (MESSAGGI)
========================= */

.thread-box {
  background: #ffffff;
  border-radius: 14px;
  padding: 30px;
  box-shadow: 0 10px 30px rgba(0,0,0,0.05);
}

.thread-message {
  padding: 20px 0;
  border-bottom: 1px solid #f0f0f0;
}

.thread-message:last-child {
  border-bottom: none;
}

.thread-header {
  display: flex;
  justify-content: space-between;
  margin-bottom: 8px;
}

.thread-author {
  font-weight: 600;
  color: #1d2b4f;
}

.thread-date {
  font-size: 12px;
  color: #999;
}

.thread-body {
  font-size: 15px;
  line-height: 1.6;
  color: #333;
}

/* evidenzia admin */
.thread-message.admin {
  background: #f7f9fc;
  border-radius: 10px;
  padding: 20px;
}


/* =========================
   REPLY BOX
========================= */

.reply-box {
  margin-top: 25px;
}

.reply-box textarea {
  width: 100%;
  border-radius: 10px;
  border: 1px solid #e0e4ec;
  padding: 15px;
  font-size: 14px;
  background: #f9fbff;
}

.reply-box button {
  margin-top: 10px;
  background: #1d2b4f;
  color: #fff;
  padding: 12px 18px;
  border-radius: 8px;
  border: none;
}


/* =========================
   ADMIN TABLE
========================= */

.admin-table {
  width: 100%;
  border-collapse: collapse;
  margin-top: 20px;
}

.admin-table th {
  text-align: left;
  padding: 14px;
  font-weight: 600;
  color: #1d2b4f;
  border-bottom: 2px solid #f0f0f0;
}

.admin-table td {
  padding: 14px;
  border-bottom: 1px solid #f5f5f5;
}

.admin-table tr:hover {
  background: #f9fbff;
}


/* =========================
   STATUS (NUOVO STILE)
========================= */

.status {
  padding: 6px 12px;
  border-radius: 8px; /* NON pił pillola */
  font-size: 12px;
  font-weight: 500;
  display: inline-block;
}

.status.aperto {
  background: #e6f7ec;
  color: #2e7d32;
}

.status.chiuso {
  background: #fdecea;
  color: #c62828;
}


/* =========================
   BOTTONI
========================= */

.btn {
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 13px;
  text-decoration: none;
  display: inline-block;
}

.btn-view {
  background: #1d2b4f;
  color: #fff;
}

.btn-delete {
  background: #f1f1f1;
  color: #333;
  margin-left: 5px;
}

.btn-back {
  background: #f1f1f1;
  color: #333;
}


/* =========================
   ADMIN BAR
========================= */

.admin-bar {
  background: #1d2b4f;
  color: #fff;
  padding: 10px 15px;
  border-radius: 8px;
  margin-bottom: 15px;
  font-size: 14px;
}


/* =========================
   RESPONSIVE
========================= */

@media (max-width: 768px) {

  .helpdesk-container {
    padding: 15px;
  }

  .admin-table {
    font-size: 12px;
  }

  .thread-box {
    padding: 20px;
  }
}


/* =========================
   HOME HELPDESK
========================= */

.helpdesk-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 20px;
  margin-top: 30px;
}

.helpdesk-card {
  background: #fff;
  border-radius: 14px;
  padding: 30px;
  box-shadow: 0 10px 30px rgba(0,0,0,0.05);
  text-align: left;
}

.helpdesk-card h3 {
  margin-bottom: 10px;
  color: #1d2b4f;
}

.helpdesk-card p {
  margin-bottom: 20px;
  color: #555;
}

.btn-primary {
  background: #1d2b4f;
  color: #fff;
}

.btn-secondary {
  background: #f1f1f1;
  color: #333;
}

/* mobile */
@media (max-width: 768px) {
  .helpdesk-grid {
    grid-template-columns: 1fr;
  }
}